Frequently Asked Questions

You can find answers to some of the most frequently asked questions here, so feel free to send us a message if you do not find what you are looking for.

Sola
Pergolas

How do solar-powered products work?

Solar-powered products operate by harnessing energy from the sun through photovoltaic (PV) cells or solar panels. After capturing the solar engergy, the system converts it into electricity and stores it in rechargeable batteries. This allows you to power your products.

What are the benefits of using solar-powered products?

Solar-powered products are highly energy-efficient. Moreover, they are eco-friendly because they produce no greenhouse gas emissions. Additionally, they save you electricity costs over time. Furthermore, operating our products with solar power offers a low maintenance solution. It is also a versatile solution.

How long will the solar panel take to charge the battery for my Solar-Powered Pergola?

With the standard solar panel, it takes approximately 3 days of direct sunlight to fully charge the battery from empty. However, customers typically don't fully discharge the battery under normal usage conditions.

Can the solar-powered pergola still work during cloudy days?

Yes, the pergola features a battery backup system that stores solar energy, allowing the motorized features and lighting to function effectively even on cloudy days or at night.

I notice the motor is mounted on top of the pergola. What is the motor's protrusion height above the pergola?

The motor and its casing is about 6 ¹¹/₁₆ inches or 170mm.

What type of surface is suitable for installing my Solar-Powered Pergola?

Our installation recommendation is concrete or decking surfaces, as anchors are used to securely fasten the pergola posts to the ground.

How does the Solar-Powered Pergola perform in windy conditions?

The pergola is designed to withstand wind speeds up to 100mph when the blades are fully closed and the structure is properly anchored. In higher wind conditions, we recommend opening the louvers for optimal stability.

What maintenance should I perform on my Solar-Powered Pergola?

We recommend periodically inspecting all nuts and bolts at least twice yearly during the operating season, and tightening them if necessary.

How does the water drainage system function on the Solar-Powered Pergola?

When the blades are fully closed, they form a waterproof seal. Special channels within the blades channel rainwater to the pergola's side beams, where an integrated gutter system directs water down the posts to the ground. If installing without posts, you'll need to purchase a downspout kit to connect to the pergola's corners and direct water runoff as desired.

My required size isn't listed in your standard options. Can I order a custom-sized Solar-Powered Pergola?

Absolutely! We offer full customization services to create a pergola tailored to your specific requirements. Please contact us today to discuss your customization needs.

Can I add privacy screens to the pergola?

Yes, we provide compatible roller shade systems for enhanced privacy and weather protection.

How long will my battery last with continual use?

Battery life under continuous use depends on your power consumption. For continuous use of lights and a fan, expect approximately 7-8 hours of battery life. A 4-hour auto-shutoff timer is included to prevent accidental drainage. If you need to continue using it after the timer expires, simply reactivate the system.

When I open the blades of my Solar-Powered Pergola, how much does it stick out the top?

When fully opened at a 90-degree angle, the blades protrude approximately 3 inches (70mm) from the top of the pergola.

How long will it take you to install my Solar-Powered Pergola?

Installation typically takes 4-6 hours with a team of 3 installers, depending on the pergola size and complexity.

Can I mount my Solar-Powered Pergola on patio stones or pavers?

We do not recommend installing on patio pavers as they can shift over time, compromising stability. For optimal stability, we recommend bolting the pergola to a concrete slab or wooden deck.

How does the Solar-Powered Pergola handle snow?

The pergola is engineered to withstand snow loads up to 20 PSF (pounds per square foot) with blades closed. For heavy snowfall, we advise opening the louvers to prevent excess weight accumulation.

How should I handle aftercare for my Solar-Powered Pergola?

Our pergolas feature low-maintenance aluminum construction. For routine care, simply clean the frames and gutters with mild detergent and a garden hose. We recommend periodically inspecting gutters to clear debris and ensure optimal performance and appearance.

Can I attach the Solar-Powered Pergola to a host structure?

Yes, attachment to existing structures is possible with customization. It can also be installed as a free-standing unit.

Is a building permit required?

Permit requirements vary by location. While many areas don't require permits, we strongly recommend checking with your local building authority and HOA (if applicable) for specific regulations before installation.

How long will the company take to deliver my custom pergola?

From order placement, custom pergola fabrication and processing take 25 days. Shipping adds approximately 50 days, with exact timing dependent on your delivery location.

What is the fan size?

10' width pergolas will come with a 46" fan. 13' width pergolas will come with a 52" fan.

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12655 West Road, Houston, TX 77041
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